Delivery Information

To ensure you receive your order before Christmas, please refer to the cut-off dates below.

Orders must be placed by 11:59pm AEDT on the dates stated.

Orders made after recommended postage dates will most likely be delivered after Christmas.

State / Territory Standard Delivery Cut Off Date Express Delivery Cut Off Date
Australian Capital Territory 14/12/2023 18/12/2023
New South Wales 14/12/2023 18/12/2023
Northern Territory 12/12/2023 17/12/2023
Queensland 14/12/2023 18/12/2023
South Australia 14/12/2023 18/12/2023
Tasmania 14/12/2023 18/12/2023
Victoria 14/12/2023 18/12/2023
Western Australia 12/12/2023 17/12/2023

Christmas Delivery

To ensure you receive your order before Christmas, please refer to the cut-off dates below.

Orders must be placed by 11.59pm AEDT on the dates stated.

State/Territory Standard Delivery Cut Off Date
Australian Capital Territory 14/12/2023
New South Wales 14/12/2023
Northern Territory 12/12/2023
Queensland 14/12/2023
South Australia 14/12/2023
Tasmania 14/12/2023
Victoria 14/12/2023
Western Australia 12/12/2023

Delivery via Australia Post on business days and not on weekends or public holidays.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

* Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

Christmas Delivery

To ensure you receive your order before Christmas, please refer to the cut-off dates below.

Orders must be placed by 11:59pm AEDT on the dates stated.

State/Territory Express Delivery Cut Off Date
Australian Capital Territory 18/12/2023
New South Wales 18/12/2023
Northern Territory 17/12/2023
Queensland 18/12/2023
South Australia 18/12/2023
Tasmania 18/12/2023
Victoria 18/12/2023
Western Australia 17/12/2023

Orders are sent via Australia Post Express delivery.

Delivery is on business days and not on weekends or public holidays.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

*Please note: Australian Express Delivery may not be available during sale, public holidays or promotional events.

Delivery via Australia Post on business days and not on weekends or public holidays.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

*Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

You are transacting with Just Group in Australia. Your order will be fulfilled from our Australian warehouse. To shop our New Zealand website with local delivery options, please click the relevant brands: Dotti NZ, Jacqui E NZ, Jay Jays, Just Jeans NZ, Peter Alexander NZ, Portmans NZ, Smiggle NZ.

Delivery via Australia Post and their international local delivery partners.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).

All prices in our online store are in Australian dollars.

  • The prices within the online store DO NOT include any relevant overseas customs duties, clearance or handling charges and other customs or import charges that you may incur.
  • Any such additional charges will depend on the value of your order, and will be on top of the price. You can use the NZ Customs Service online estimator to estimate what, if any, duties you may need to pay.
  • To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

*Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

Christmas Delivery

To ensure you receive your order before Christmas, please refer to the cut-off dates below.

USA: Sunday, 10th December 2023*
UK: Friday, 8th December 2023*
Europe: Friday, 8th December 2023
Asia: Friday, 4th November 2023*
New Zealand: Sunday, 10th December 2023*

*These dates should only be used as a general guide.

Europe

Hungary
Monaco
United Kingdom

Asia Pacific

Brunei
China
Hong Kong S.A.R. of China
Japan
Malaysia
Taiwan
Vanuatu
Vietnam

North America

Canada
USA

Middle East

Israel
Pakistan
Saudi Arabia
United Arab Emirates

Africa

South Africa

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

You are transacting with Just Group Australia. Your order will be fulfilled from our Australian warehouse.

Delivery is via Australia Post and their international local delivery partners.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).

All prices in our online store are in Australian dollars.

  • The prices within the online store DO NOT include any relevant overseas duties (including import GST/VAT), clearance or handling charges and other customs or import charges that you may incur.
  • Please refer to your local customs and import authorities about what these additional charges may be.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

International Free Delivery

To qualify for free international delivery to the countries listed above, your order must contain Smiggle products worth $500 or greater.